14+ years of software engineering experience across application development, enterprise integrations, cloud-hosted services, and production support.
10+ years delivering ERP and e-commerce integrations for enterprise tax platforms, with hands-on experience designing and supporting Azure-based services and API-driven solutions.
Experience deploying and supporting cloud workloads using Azure App Service, Azure API Management, Azure Functions, Windows/Linux VMs, Docker, and Kubernetes.
Strong background in full software development lifecycle execution, backlog prioritization, release coordination, root-cause analysis, and cross-functional delivery with business and engineering stakeholders.
Proficient in translating complex business requirements into maintainable technical solutions and actionable user stories.
Customer-facing experience in requirements gathering, product demonstrations, implementation support, and production issue resolution.
Effective collaborator with strong communication, analytical, and problem-solving skills who adapts quickly to new technologies and platforms.
Wolters Kluwer, Inc. Torrance, CA → May 2012 – Present
Designed, developed, and deployed marketplace integrations between the tax calculation engine and enterprise ERP/e-commerce platforms including Acumatica, Dynamics 365 CE, Dynamics GP, SAP S/4HANA, and Magento 1/2.
Led architecture and development efforts for Dynamics 365 CE, Magento and SAP Commerce tax-calculation workflows, translating complex business requirements into maintainable application and API solutions.
Built and supported cloud-hosted integration components using Azure App Service, Azure API Management, Azure Functions, and Windows/Linux VMs to improve deployment flexibility and operational reliability.
Automated Docker-based Magento deployments using Bash scripting, enabling the team to support and validate multiple Magento versions through consistent runtime environments.
Worked across development, release, and production support activities to keep integrations stable, maintainable, and ready for customer implementations.
Managed and prioritized product backlog items, evaluated iteration progress, and partnered with stakeholders on demos, implementation planning, and delivery.
Collaborated closely with customers and internal teams to gather requirements, resolve issues, and improve existing platform capabilities.
Played a key role in diagnosing and fixing a system-wide returns generation issue affecting all returns customers in Q1 2014, helping restore service and prevent recurrence.